Job Order Detail

Description

Join our dynamic Technology & Digital Innovation team to deliver frontline technical support for the Citys end-user computing environment. In this role, youll troubleshoot hardware and software issues, manage user accounts, and support asset deployment and maintenance. Youll play a key part in ensuring a seamless tech experience for staff across departments, while helping evaluate and implement new IT tools that meet evolving business needs.

If youre a tech-savvy problem solver with strong customer service skills and a passion for making IT systems run smoothly, we want to hear from you.

Key Highlights:

Provide hands-on support for hardware, software, and connectivity issues

Manage IT assets and user accounts with accuracy and security

Ensure smooth deployment of new devices and applications

Collaborate with teams and vendors to resolve complex tech challenges

Support cybersecurity best practices and ITIL-driven processes

Qualifications:

Diploma or degree in Computer Science or related field

1-2 years of relevant technical support experience

Strong knowledge of hardware, software, troubleshooting, and IT service management

Excellent communication and problem-solving skills

Note: This role may require occasional after-hours support. A valid drivers license is an asset.

To view the full job description and apply, please visit https://jobs.regina.ca/. Note: The City of Regina only accepts applications through our website. We do not accept applications via mail, email, fax or hard copy.