Job Order Detail

Description

The City of Regina is seeking a results-driven Supervisor of Revenue Services to lead front-line transit operations, including fare system logistics, revenue processing, and customer service at the Transit Information Centre. This role ensures efficient, accessible, and customer-focused service delivery while managing staff, technology systems, contracts, and daily operations.

Key Responsibilities:

Supervise fare processing, RideLINE, and Transit Information Centre staff

Lead customer service initiatives and address service escalations

Manage staffing, scheduling, and performance

Oversee fare systems, invoicing, reporting, and contract compliance

Support technology upgrades and troubleshoot service-related tech issues

What You Bring:

Bachelors degree or equivalent experience

5+ years in transit, operations, or customer service, including 2 in a leadership role

Strong leadership, communication, and organizational skills

Experience with fare systems and accessible transit operations

Note:
This is an on-site role (MonFri, 8:00am4:45pm) with no remote work due to direct front-line supervision duties.

To view the full job description and apply, please visit https://jobs.regina.ca/. Note: The City of Regina only accepts applications through our website. We do not accept applications via mail, email, fax or hard copy.