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Tasks
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Record and relay information
- Schedule and confirm appointments
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Perform data entry
- Perform basic bookkeeping tasks
- Book appointments
Work conditions and physical capabilities
- Ability to work independently
- Work under pressure
- Attention to detail
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
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