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Customer Service Representative II

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Job Order #: 6234784

NOC: 64409
Employer Name:
City of Regina
Wage/Salary Info:
$25.74 - $33.28
Posted Date:
11-Aug-2025
Location:
RAK
 
# of Positions:
1
Employment Terms:
Full-Time
Education:
Grade 12
Apply By:
20-Aug-2025
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
City of Regina
Contact Name:
People & Org. Culture
Contact Phone:
306-777-7000
Employer Website:
https://jobs.regina.ca/


Description

Customer Service Representative  City of Regina
Part-time (15 hrs/week)  Full-time training for first 2 months

Join our team and make a difference in your community! Were looking for energetic, customer-focused individuals with strong communication skills to be the first point of contact for Regina residents. Youll answer inquiries, solve problems, and provide clear information about city services, policies, and programsall while working in a supportive, structured, and fast-paced call centre environment.

What Youll Do

Respond to inquiries via phone, email, and social media

Provide clear, accurate information about city bylaws and services

Research, resolve, and escalate issues as needed

Process payments and negotiate arrangements for outstanding balances

Maintain accurate customer records in our systems

What Were Looking For

High school diploma + 3 years in front-line customer service (call centre experience is a plus)

Exceptional communication, problem-solving, and multitasking skills

Ability to stay composed in high-pressure situations

Strong computer skills and attention to detail

Why Youll Love It Here

Guaranteed 15 hours/week with potential for more

Paid full-time training to set you up for success

A supportive team and well-organized environment

The chance to directly impact your community every day

To view the full job description and apply, please visit https://jobs.regina.ca/. Note: The City of Regina only accepts applications through our website. We do not accept applications via mail, email, fax or hard copy.

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