Job Order Detail

Description

Lake Country Co-op invites applications for the position of Part-Time Security & Experience Clerk at our Food, WSB, and C-Store locations in Nipawin, Saskatchewan.

Reporting to the Food Store Team Leader, responsibilities for this position include the following:
Demonstrate the behaviours and actions to support Lake Country Co-operatives vision, mission, and safety principles to make a difference in member lives, with a strong customer-focused approach.
Provide Legendary Service at all touch points through various communication channels.
Inspect and patrol premises regularly including entrances and parking areas.
Responsible for investigating and acting as security agents for area Team Leaders and guests.
Address any infractions or incidents and report to appropriate Team Leaders and Asset Protection.
Utilize de-escalation techniques to manage and resolve conflict, ensuring a safe and welcoming environment.
Circulate among patrons regularly to protect order and enforce trespassing to all uninvited persons.
Respond to shoplifting notifications appropriately and monitor other forms of internal and external loss.
Answer radio messages and investigate disturbances, as need by locations.
Alert authorities in cases of emergency, such as fire or presence of unauthorized persons.
Cart service, general cleaning, and site and image maintenance.
Member service and customer care, as assigned.
Keep daily logs of activities addressed.

Who you are:
You have your grade 12 or equivalent and are 19 years of age or older: Experience as a security guard and with customer service would be an asset.
You have or are willing to obtain CPR or First Aid training.
You are honest, trustworthy, results-oriented, and strive to be the best in the work that you do.