Job Order Detail

Description

Reporting to the Manager, Ticket Operations, the Assistant Manager, Ticket Operations, will oversee all day to day and special event operations of the Ticket Office. The role will manage Customer Experience Specialists (CES), and Fan Service Representatives (FSR). This position will support the development, implementation, and optimization of ticketing strategies and sales processes, ensuring the highest standards of customer service, operational excellence, and adherence to industry best practices. The Assistant Manager plays a key role in account management, overseeing cash outs, payment plans and ticket fulfillment.

For a detailed job description and to apply, please visit https://www.riderville.com/careers