Job Order Detail

Description

Our priority is to make sure we hire professional Inside Sales/Customer Service Representative that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:

- Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
- Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
- Sourcing new business opportunities
- Enter intelligence gathered into our ARES and Trux systems for future follow up.
- Working with operations and administrative staff in a team environment but must be capable of working independently.
- Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.
- Work with sales team to call on all sales campaigns/promotions, new service launch and other sales related initiatives


What We Need From You:

- Experience in high-volume Inside Sales/Customer Servicepreferred
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills


What Youll Get From Us:
- Competitive Wages
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
Insurance: Life, Short Term/Long Term Disability