Job Order Detail

Description

Oversee Daily Operations
Plan, direct, and evaluate the daily operations of the lube shop to ensure efficient service delivery, safety compliance, and customer satisfaction.

    Staff Supervision and Scheduling
Manage, schedule, and supervise shop staff; assign duties based on expertise and workload to maintain smooth workflow.

    Market and Competitor Analysis
Monitor market trends, customer demand, and competitor activity to identify opportunities for business growth and service improvement.


    Inventory and Procurement Management
Determine necessary automotive products and services; source, negotiate, and maintain vendor relationships to ensure timely and cost-effective procurement.

    Sales and Pricing Strategy
Develop and implement pricing, promotional, and credit policies to meet sales targets and maintain profitability.

    Customer Service Oversight
Evaluate and enhance customer service standards; handle escalated customer concerns and ensure positive customer experiences.

    Budgeting and Financial Management
Plan shop budgets, authorize expenditures, track sales performance, and monitor revenues to ensure financial goals are met.

    Marketing and Business Development
Develop and execute marketing campaigns, promotions, and local outreach strategies to increase customer base and retention.

    Hiring and Training
Identify staffing needs, recruit qualified personnel, and provide onboarding, training, and performance evaluations to support staff development and retention.

    Compliance and Safety
Ensure adherence to health, safety, and environmental regulations, as well as company policies and procedures.