MGBHLM First Nation is seeking a full time assistant to help with the Social Development team, and under the direct supervisor of the Finance Manager, the Community Intake Assistant, will complete client assistance forms, focusing on community Clients. Intake Worker will address and refer client to Prevention CFS, Income Assistance, Jordans Principles and other services, depending on profile of client and will work closely with Housing, Career/Training facilities, Mental Health, Addictions, and other services to achieve client success.
ROLES & RESPONSIBILITIES
Assist client to complete the application for assistance.
Assist with support letters, quotes, photocopy material(s), email/scan, etc.
Complete hand visits to support the assistance, if required.
Assist with planning and setup programs set up, such as life skills, parenting, anger management, etc.
Identify challenges, such as housing, income, transportation, childcare, nutrition, etc.
Continue active contact and follow up with case clients, assist with determining next steps
Maintains database
Providing transportation to clients to and from programming and scheduled appointments.
Work as team
Adhere to MGBHLM Personnel Policy and regulations
Other duties as directed
Clients Rights to Privacy of Personal Information
The Intake during the course of the administration of programs, services and projects collects a great deal of personal information about the members and Clients. Every person has the right to expect that this information will be protected and will not be shared with others without the expressed consent of the client or community member.
PROGRAM OPERATIONS DUTIES
This information may include, but is not limited to:
Family information
Social Insurance Numbers
First Nation membership and numbers
Medical Information
Financial information
services received
information shared with staff of a confidential nature
Administrative Duties