Job Order Detail

Description

Are you a hospitality enthusiast with a strong background in food and beverage?  Your mission? To spearhead the operations in the Kitchens, Banquets, DISH Restaurant, Knotted Thistle Pub, and Room Service, taking our food and beverage offerings to the next level.

Primary Responsibilities:

Provide leadership and direction to the food and beverage team.
Evaluate performance and provide feedback to the food and beverage crew, identifying improvement and development opportunities.
Develop and execute strategies to meet or exceed revenue targets for food and beverage outlets and banquets.
Collaborate with marketing and sales teams to drive promotions and special events that attract and retain guests.
Continuously evaluate and improve operational procedures to enhance productivity and customer satisfaction.
Develop and manage budgets for the food and beverage department, ensuring cost control and profitability.
Monitor and control operational costs, including food and labour, to achieve budgetary goals.
Analyze financial reports to identify areas for cost reduction and revenue enhancement.
Develop and implement service recovery protocols to promptly address customer complaints and issues.

Qualifications:

Prior experience in the food and beverage industry with at least 3 to 5 years in a leadership or managerial role.
Familiarity with industry-standard software and tools for inventory management, point of sale (POS) systems, and financial reporting.
Solid understanding of financial management, budgeting, and profitability analysis.
Strong problem-solving skills and experience in service recovery.
Proven experience in implementing new F&B concepts, strong leadership skills, and a Serve It Right certificate.
A hotel or hospitality degree is beneficial but not mandatory.
Previous culinary education or experience as a Chef is advantageous but not required.
We need someone with a fluid schedule, ideal for the hotel industry's varied demands.