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The Ministry of Social Services, Child & Family Programs, North Service Area, requires an Emergency Duty Worker/ Case Assistant for the communities of Creighton/Sandy Bay. This position would provide a range of services designed to assess or provide support services for children and families using the Family Centered Case Management Model of practice. The position will be responsible for providing after-hours emergency services to families, in addition to working during office hours. This role will report to a Child and Family Programs Supervisor.
In this position, you will:
- Work on a bi-weekly rotation for emergency services coverage including after-hours, weekends, and holidays.
- Be responsible for operational support to a Child Protection unit, under the direction of a Child Protection Supervisor.
- Develop and maintain open and honest work relationships, encouraging teamwork with clients, foster families, biological families, collateral agencies, and other members of the unit or community.
- Accompany case workers to investigate instances of children in need of protection.
- Assess child abuse and neglect referrals, assessing risk for child safety and determining the level of involvement including developing safety plans for families in crisis.
- Observe and record interviews with families, children and caregivers.
- Explore options for placing children and assisting families to work through this process.
- Make referrals for services with caregivers and coordinate case conferences.
- Research case files and document background information to support case planning.
- Transport families and provide emergency aid to individuals in financial needs, and
- You will also be required to travel, work flexible hours, and lift and carry small children.
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