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Responsibilities
-Perform a variety of administrative and clerical office support activities for multiple staff, ensuring timely adherence to deadlines
-Process documents related to insolvency filings
-Schedule and follow up on client appointments
-Create, format, assemble, and proofread draft documents for client meetings
-Provide general admin support to consultants, managers, and partners
-Maintain electronic and paper filing systems
-Assist with planning and delivery of consumer insolvency services
-Scan and E-file documents
-Draft and prepare letters, as directed, using template letter formats
-Provide backup coverage for reception by receiving and screening incoming calls and emails
-Greet, assist, and direct all visitors in a professional manner
-Communicate and coordinate with the team regarding client service work and the flow of information
-Maintain high quality control and apply specialized knowledge to anticipate, identify and address issues or key risks relevant to the debtor
-Contribute to the development of new ideas and approaches to improve work processes
-Maintain flexibility to travel, as necessary
Skills and Experience
-Experience working in a Professional Services environment is considered an asset; insolvency experience an asset but not mandatory
-1-3 years of administrative or support experience is an asset, but not required
-Strong customer service skills and attention to detail
-Strong computer literacy including effective working skills of Microsoft Outlook, Word, and Excel
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