We are looking for an Assistant General Manager for our Home Inn & Suites by d3h - Saskatoon South location. We are seeking an outstanding hands-on individual to join and lead our talented team. Are you looking for a rewarding and challenging career? Do you possess amazing abilities to inspire and lead a team? If you have 2 years of Supervisory experience in the hospitality, or customer service industry, and want to grow and expand your skillset and experience, then we are looking for you!
Position Duties:
Provides exceptional customer service to all hotel guests, working together as a team to provide customers with a stay experience that makes them feel they are at home.
Work with the General Manager to maintain property standards and service to ensure guest satisfaction. Contribute to the development of new policies and procedures, sharing your experiences and insight in a positive way.
Answers guests' complaints and resolves problems to maintain Guest satisfaction. Empowering your team with the tools to also resolve problems and ensure Guest satisfaction.
Ensures the adherence to all d3h policies, programs, and procedures.
Inspects property & monitors preventative maintenance on a regular basis to ensure the safety, comfort, and cleanliness of the hotel and Guest experience.
Works with the d3h head office support team to direct the operation of the property to ensure the highest possible profitability
Contributes and supports the d3h strategies and initiatives to achieve the financial and operational goals for the property to ensure the highest profitability and guest satisfaction.
Work with the d3h Human Resource Department & General Manager to hire and retain exceptional team members. Ensure compliance with hiring guidelines and Provincial/Federal laws. Monitor and control payroll costs as per the guidelines outlined by Human Resources.
for more information please visit our website at www.d3h.ca.