Job Order Detail

Description

What you'll do:

Reporting to the Team Manager, Corporate Advisors, this position is responsible for the preparation and delivery of SCIC program information and for one-on-one customer consultations, stakeholder relations, program education and outreach functions. This is a work from home position responsible for the following CSO region:  Regina, Moose Jaw and Davidson, one of which will be assigned as the primary office/CSO. The successful candidate must live in or be willing to relocate to this region.
Build relationships with representatives of industry, special interest groups, stakeholders and the public to anticipate evolving program requirements.
Provide subject matter expertise to producers and SCIC staff on program issues, options and requirements.
Identify opportunities for engagement with potential and current customers.
Facilitate meetings with public and stakeholders (accountants, industry organizations).
Represent SCIC at industry meetings, trade shows and one-on-one consultations.
Effectively assist customers with technical program issues and resolve customer complaints.
Provide awareness of Crop Insurance, AgriStability and Livestock Price Insurance Program (LPI) program deadlines, key points and potential issues in the Customer Service Offices.
Advise customers on the selection of program features available and support customers with meeting submission deadlines.
Support customers in obtaining data quality that meet program requirements.
Act as a customer advocate with SCIC to troubleshoot and resolve issues.
Provide Manager with updated and current information on issues, trends or occurrences that will impact SCIC customers and stakeholders to ensure proactive organizational response.
Plan for and adapt to changing work requirements based on program deadlines.
Travel throughout the assigned region conducting on farm visits is required on a regular basis.

To learn more and apply, visit our www.scic.ca/careers webpage.