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POSITION SUMMARY: The Program Case Worker will provide trauma-informed, client-centered case management services to women who are survivors of interpersonal violence and are transitioning to
independent living through our housing program. This role involves comprehensive assessment, advocacy, individualized service planning, and ongoing support to empower clients in their healing journey. The ideal candidate will have a deep understanding of trauma-informed care, feminist theory, and the unique needs of women experiencing interpersonal violence.
MAJOR RESPONSIBILITIES: Working as part of a collaborative team, provide:
Client Support & Advocacy:
Conduct intake assessments to determine the immediate and long-term needs of women entering the program, ensuring a holistic approach to each clients emotional, physical, and social well-being.
Develop individualized service plans in collaboration with clients, focusing on empowerment, self-determination, and long-term stability.
Trauma-Informed Case Management:
Utilize trauma-informed practices to guide interactions, ensuring that all services provided acknowledge and respect the client's past experiences and foster a sense of safety and trust.
Crisis Management:
Respond promptly to client crises and provide immediate support as needed, including safety planning and emergency resources. Ensure clients understand their rights and the availability of services, supporting them in making informed choices about their safety and well-being.
Collaboration & Coordination:
Work closely with other program staff, service providers, and community partners to coordinate comprehensive care for clients (and their children), including mental health professionals, legal advocates, and other health professionals.
For full job description, please visit https://www.ywcasaskatoon.com/careers/