Job Order Detail

Description

Job Opportunity: Client Services Lead - Box Office (Temporary, 12-Month Contract)

TCU Place is seeking an enthusiastic and customer-focused Client Services Lead, to join our Box Office team. This front-line position plays a key role in supporting both our theatre and convention operations through professional client service, efficient box office administration, and event coordination support.

This is a temporary 12-month contract with the potential to extend or move to permanency following the term. The Client Services Lead's work schedule averages 30 hours per week, with flexibility required to accommodate varying event and operational demands.

Key Responsibilities

Provide administrative support for events, including mailings, invoice preparation, audits, and reporting.
Coordinate show set-up and group sales; liaise with promoters and sponsoring clients from setup to completion.
Enter and maintain client and event information in Momentus (event management software) and follow up with corporate suite and box clients post-event.
Generate reports from Momentus to assist with monthly budget forecasting, theatre rental activity, attendance, and other metrics.
Sell tickets to customers in person, over the phone, and online through AudienceView, ensuring excellent customer service.
Troubleshoot box office systems and equipment, including scanners and POS devices.
Represent the department during event settlements and act as backup to the Client Services Sales Coordinator.
Assist casual attendants on weekends or when the supervisor is unavailable.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://tcuplace.prevueaps.com/jobs/322136-92626.html