Job Order Detail

Description

At Pattison Ag we seek talent ready to GROW, CONNECT & EVOLVE with us! We are looking for a Centralized Warranty Admin to work from any of our locations. You will administer the warranty claim process & provide consultation & training to Service & Parts Depts on warranty matters. You will deliver quality work in one of Canadas top John Deere dealer organizations through positive interactions in a friendly & collaborative environment that encourages learning & growth.  

Responsibilities
-Process John Deere (JD) & Shortline warranty claims, letters, reporting
-Provide support to service/parts on all warranty matters including new hire onboarding
-Provide quotes for the sales team, back up Service Writers as needed
-Assist with customer/internal repair order processing, customer database maintenance
-Ensure warranty claims are maximized for return
-Maintain tracking/follow up on claims
-Monitor Product Improvement Programs for JD & Shortline
-Regular communication with management on warranty status
-Maintain positive customer/co-worker relationships

Requirements
-4+ years experience with Service Dept ops
-Understand service software, JD & Shortline warranty systems
-Experience with systems: Service Delivery, Equip, Excel, Word
-Strong attention to detail
-Ability to work flexible hours/shifts, weekends/holidays
-Ability to travel to dealership locations as needed (valid drivers license)

CONNECT with us today!
Whether you're new to this field or experienced in others, we offer continued training to help you thrive and expand your knowledge! Our 18 locations across SK & MB offer endless opportunities for you to GROW. Youll receive competitive wages, comprehensive benefits & career opportunities in all areas. Contribute your strengths to a purpose-driven organization when you EVOLVE your career with Pattison Ag! Apply early as position may fill before closing date. Must be legally intitled to work in CA