Job Order Detail

Description

The Career Services Branch is seeking a client-focused individual to provide support for the delivery of programs and services throughout the province with the position located in the Saskjobs Career Services Centre in North Battleford. Career Information Officers are skilled individuals with a strong background in career and employment services and adult training methods to help provide access to education, employment and training opportunities to a wide variety of individuals in order to increase their self-sufficiency.

Reporting to the Career Development Services Manager, your responsibilities will include providing the following services by telephone, email, virtually and in person:

-Managing calls and emails through the provincial call center phone line.
-Interviewing clients on the phone and in-person to determine their needs and refer them to appropriate resources.
-Providing information on training and income support programs, and assisting clients with multimedia self-help tools.
-Planning, developing, facilitating and delivering workshops, and presentations and providing information to help clients develop their job search skills, prepare resumes and interview techniques.

Typically, you would have obtained the knowledge and experience required to achieve the above through post-secondary training in the social sciences and/or have experience providing services that assist clients as they access training and employment programs, career resources and job search information and resources. Extensive knowledge of computer hardware and software processing applications and operation systems is a requirement for this position.

Candidates must clearly demonstrate in their cover letter and resume where and how they have acquired the knowledge and abilities. This information will be used for screening purposes.