Job Order Detail

Description

As a Dispatcher:

You love to save the day, taking ownership of coordinating all field activity for a province wide fleet of technicians to ensure commitments are met in customer service, installation and plant functions.
You use a positive approach to monitor and adjust booking times to ensure we are delivering the customer service Access is famous for.
You are fast on your feet and can keep up with constantly evolving information and procedures as part of a high-tech company that leads the way in TV, Internet, Phone, & Security services.
You have a flexible schedule, and are able to work a combination of days, evening and weekends with open availability.
Dispatch is scheduled from 7:00am  9:30pm, 7 days a week.
This part time term position will be scheduled 30-37.5 hours per week.

Competencies you have for success:

Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, and patience.
Talent for handling a large number of calls efficiently and accurately in a busy environment.
Must be able to work well both independently and in a team environment.
Geographical knowledge of Regina and Saskatchewan would be an asset.
Ability to respond positively to constructive feedback.
Capacity to quickly adapt to new processes, procedures, and technology.
1-2 years of previous Dispatch experience is an asset.
Minimum grade 12 education.
Clear Criminal Record Check.