This position is a term full time position responsible for greeting and assisting the public in person and over the phone.
-First point of contact for the organization. Meet and communicate effectively with the public. Maintain a positive and professional demeanor.
-Operation of a multi line telephone system, including transferring and directing incoming calls. Operation of office equipment: telephone, photocopier/fax machines, small office equipment.
-Filing, photocopying, and storage of organizational files and confidential information
-Responding to requests for information and/or assist in navigating clients to appropriate resources.
-Assisting with administrative tasks such as processing intake documents, transcribing of documents. Provide administrative support to the Health Analysts such as preparation of intake documents, receiving and handling confidential information, secure filing and storage of confidential information.
-Process letter mail, emails, and travel arrangements; support data collection and reporting. Maintaining employee and visitor logs.
-Manage calendars, events, and meeting logistics, including booking rooms, vehicles, and preparing agendas.
-Daily and Monthly data inputting, analysis, and tracking.
-Stocking and organization of office supplies. Any other duties as required
Education/Qualifications:
Technical/Applied Certificate in Office Admin, Secretarial, Medical
Office Cert an asset. A combination of education and experience will be considered.
-Customer service-related training
-Minimum of three (3) year experience with an office environment.
-Computer skills - Microsoft Word, Excel, PowerPoint, Outlook, Zoom, MS Teams, and Internet.
-Team player with ability to work independently
-Compliance with privacy legislation such as HIPA
-Knowledge and experience of First Nations health, health service delivery and Treaty Rights. Knowledge of community resources.