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Work site environment
- Outdoors
- At heights
Work setting
- Installation
- Maintenance
- On-site customer service
- Various locations
- Repair
- Service
- Internet/Web services company
Tasks
- Inspect and test cable signals and associated equipment
- Repair cable signals
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
- Repair or replace defective telephone equipment
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software
- Determine nature, cause and location of trouble
- Operate computerized testing systems to conduct service tests on customer lines and equipment
- Climb and work aloft on poles, ladders or other support structures
- Install cable modems and software to enable Internet access
- Connect cables, tubes and wires
- Set up local area networks and connections to the Internet
- Provide business systems, network and Internet support to users in response to identified difficulties
Computer and technology knowledge
- Telephone system
- Telecommunication system
- Networks
- Networking hardware
- Wireless networks
Technical terminology
- Computer-data processing terminology
Equipment and machinery experience
- Electrical and electronic controls
Area of specialization
- Switch network installation and repair
- Telecommunications equipment
Security and safety
- Criminal record check
Transportation/travel information
- Valid driver's licence
- Vehicle supplied by employer
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Ability to distinguish between colours
- Bending, crouching, kneeling
Weight handling
- Up to 23 kg (50 lbs)
Own tools/equipment
- Steel-toed safety boots
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Dependability
Employment terms options
- Day
Workplace information
- On the road job
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Life insurance
Other benefits
- Transportation provided by employer
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