Job Order Detail

Description

Brandt Industries is seeking a Warranty Manager- Manufactured Products for our Regina, SK, location.  The Warranty Manager role is a unique entry point into management for engineers and technically skilled professionals  especially those with Dealer Service, field diagnostics, or hands-on equipment experience. This position blends technical problem solving, operational leadership, and cross functional collaboration, while playing a key strategic role in improving product reliability. As a Warranty Manager, you will use analytical and diagnostic skills to drive decisions, influence design and manufacturing improvements, and lead system and process enhancements. This role is ideal for applicants who enjoy evaluating mechanical or equipment failures, leading technical discussions, driving improvements and building strong relationships across engineering, quality, manufacturing, and field support teams.

Duties and Responsibilities
-Manage and develop a team of Warranty Administrators to achieve warranty claim processing objectives
-Serving as the technical escalation point for complex, high-value, or ambiguous warranty cases, while understanding design intent and Dealer experience
-Analyze failure modes, identify trends, and recommend corrective actions by collaborating with Product Support Engineering, Quality Assurance, Design Engineering, Manufacturing, Supply Management, and Dealer support.

Required Skills:
-Manage and develop a team of Warranty Administrators to achieve warranty claim processing objectives
-Serving as the technical escalation point for complex, high-value, or ambiguous warranty cases, while understanding design intent and Dealer experience
-Analyze failure modes, identify trends, and recommend corrective actions by collaborating with Product Support Engineering, Quality Assurance, Design Engineering, Manufacturing, Supply Management, and Dealer support.