Job Order Detail

Description

Job Summary:

Manages the delivery of health care services by reviewing and analyzing file information to determine the type of service required, making the appropriate referral and monitoring to completion.  Creates a variety of documents and provides information to claimants and other affected parties.  Acts as a liaison between care providers and Case Managers.

Qualifications:

Completion of a Health Information Management Diploma or two (2) years post-secondary education that includes a minimum of 15 credits in health care/health services. Classes must include anatomy/physiology and medical terminology.

Plus one year of successful experience demonstrating:

A working knowledge of appropriate office procedures.
Proofreading skills and letter/business writing skills applying correct punctuation, spelling, composition, and grammar.
Minimum typing speed of 35 net words per minute
Proficiency in Microsoft Office, including word processing, spreadsheets, and database maintenance.
Records management and the ability to review files and identify pertinent information.
An understanding of medical documents such as diagnostic and specialist reports.
A high level of attention to detail demonstrated in accurate documentation and appropriate arrangement of client appointments and referrals.
Sound judgement when making decisions/solving problems.
The establishment and maintenance of satisfactory working relationships with other employees, including the ability to work co-operatively with others and to be part of a team.
Oral and written communication skills, including the ability to maintain clear and consistent communication, appropriately handle inquiries, and proactively distribute helpful and accurate information as appropriate to both internal and external clients.
Efficiency in prioritizing a variety of time-sensitive tasks.
Familiarity with the provincial health care system.