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Work setting
- Motor vehicle repair shop
- Management
Tasks
- Direct and control daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Address customers' complaints or concerns
- Schedule work
- Consult with suppliers
- Co-ordinate maintenance and repair services
- Greet customers
- Maintain clean and safe work environment
- Prepare and track work orders
- Help with scheduling and workflow
- Communicate with other workers to co-ordinate the preparation and completion of work assignments
- Review work orders
- Direct the operations of an organization or department that provides services
Area of work experience
- Manager
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
- Ability to work independently
Personal suitability
- Leadership
- Accountability
Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
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