Job Order Detail

Description

OVERVIEW:
Are you passionate about animals and love connecting with people? Join our team as an Adoption Counsellor to become a welcoming face at our front desk! This role is all about people and pets. As an Adoption Counsellor, you will be tasked with matching animals with loving homes through genuine, thoughtful conversations. You will also provide support to members of the public looking to redeem a lost pet, rehome animals in need, and navigate bringing their new pet home. If you're organized, kind, and love talking to people as much as you love helping animals, wed love to meet you!

QUALIFICATIONS AND SKILLS:
Possession of a valid Saskatchewan Drivers License is required.
Must have a genuine interest in and concern for the overall well-being of animals and demonstrate empathy and compassion for shelter animals.
Some previous experience working in a front-facing office is preferred.
Experience working with Microsoft Office programs and Shelter databases is preferred.
Must be able to multi-task in various administrative functions, organize resources, and establish priorities.
Must be able to communicate effectively with the public.
Knowledge of animal welfare and breed identification of both felines and canines considered an asset.
Must possess good verbal and written communication skills.
Must be comfortable handling large dogs and able to lift heavy items as part of daily duties.

DUTIES INCLUDE:
Reviewing and approving adoption applications and making first contact with applicants.
Facilitating visits between adoptable animals and shelter visitors.
Working closely with adopters to ensure they feel supported throughout the adoption process.
Working with partner organizations to complete animal transfers.
Answering and directing incoming phone calls.
Processing transactions.
Maintaining a cash float; ensuring the till is balanced at the end of each day.
Screening, counting, sorting, and putting away incoming in-kind donations.