Job Order Detail

Description

Key Chevrolet Cadillac Buick GMC, a member of the Key Auto Group, is seeking an exceptional multi-tasker to fill the role of full-time Express Service Advisor and Technician. This dynamic role requires flexibility to transition between performing traditional Service Advisor duties and hands-on automotive service work.

Key Auto Group is proud to offer competitive wages, excellent benefits, a deferred profit sharing plan and a healthy workplace culture.

DUTIES & RESPONSIBILITIES
-Customer Service
-Work Order Preparation
-Routine vehicle maintenance (i.e., oil changes, tire rotations)
-Assisting with shop cleanup
-Completing GM-recommended walkarounds on every customer vehicle
-Adhering to all safety rules
-Other duties as assigned

QUALIFICATIONS
-Valid Class 5 Driver's license must be maintained throughout employment
-Strong mechanical aptitude and interest
-Experience in the automotive industry is an asset
-Excellent listening and communication skills
-Effective time management skills
-Knowledge of working with a range of tools and equipment
-Computer and data entry proficiency
-Visually perceptive with strong manual dexterity
-Ability to work independently
-Ability to explain technical automotive concepts in clear, customer-friendly language

COMPETENCIES
-Adaptability
-Customer-focused
-Safety and compliance
-Professionalism

PERFORMANCE STANDARDS
The Express Service Advisor and Technician is expected to meet key performance indicators related to customer service, efficiency, training compliance and workplace safety. Following safety rules, providing a crimal record check and maintaining a valid driver's license are conditions of employment.

WORKING CONDITIONS
Work requires standing on concrete surfaces for extended periods and lifting items up to 50 lbs.