The Beaver River Regional Housing Authority has an opportunity for a full-time Tenant Services, Level 3 to join their team! If you have excellent problem solving and organizational skills, can multitask, thrive in a team environment, and have a desire to provide exceptional service to tenants in the community, this position will be of interest to you!
The Position:
- Process housing applications, conduct income reviews, calculate rental fees, and collect rent
- Prepare and explain leasing agreements and expectations of tenancy
- Coordinate move-in and move-out process
- Manage tenant and public inquiries, problems, complaints, and concerns
- Prepare and monitor banking statements, review financial reports and investigate discrepancies
Responsibilities and Requirements:
- Ability to manage stressful situations, problem solve, and manage conflict
- Ability to maintain confidentiality
- Strong organizational, interpersonal, and communication skills
- Exceptional client relations skills and the ability to deal tactfully and courteously with the public
Qualifications:
- Grade 12 or equivalent, familiarity with Microsoft Office, some experience in a property management environment OR an equivalent combination of education and experience
- A valid drivers license, reliable, roadworthy vehicle, and an approved Enhanced (Vulnerable Sector) criminal record check are conditions of employment
An excellent benefits package including pension and Northern Living Allowance is offered.