Job Order Detail

Description

The Sales & Administrative Assistant is responsible for providing exceptional customer service and comprehensive administrative support, with a primary focus on sales and office support functions. Key responsibilities include answering incoming calls, ensuring visitors are properly signed in, processing outgoing mail, and performing assigned accounting-related tasks. The role also involves investigating and responding to customer inquiries related to shipments, invoicing, accounts receivable, products, and complaints.

Job Functions:
- Communicate with customers regarding general inquiries, orders and shipments
- Receive, enter, and maintain sales orders and contracts accurately in Dynamics and other relevant systems.
- Verify sales orders for correct pricing, delivery dates, and overall accuracy.
- Process order changes and updates in a timely and accurate manner.
- Contact customers to communicate shipment schedules or delays
- Coordinate logistics by maintaining shipping and receiving schedules, booking trucks, managing delivery and pickup appointments, and proactively resolving transportation or scheduling issues.

Qualifications:
- Grade XII education with Office Education or experience in an office setting is preferred
- Working knowledge of accounting is preferred.
- Must be punctual and have a professional appearance
- Proficient computer skills and experience of Microsoft Office (Excel, Word and Outlook)
- Excellent customer service, verbal and written communication skills with professional telephone etiquette.

For a full listing, please visit: https://grainmillersdelisle.applicantpool.com/jobs/1271766