Job Order Detail

Description

As a Service Centre Manager, you will blend your skills to lead, develop and train others in providing superior customer service. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicles needs while building loyalty. You will also be responsible for your team members success.

-The overall operation of a service centre: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety compliance and other policies and procedures are met.
-Responsible for inventory, labour management and financial performance of the service centre.
-Mentor, lead and train the team to optimize their development
-Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
-Help maintain a clean, well-organized service centre and facilitate a safe and secure working environment.
-Provide superior customer service leadership.
-Build trust and win repeat, loyal customers.

How you'll succeed:
-You are friendly and willing to work as part of customer-focused team and have effective interpersonal, communication skills.
-Ability to perform mathematical calculations such as add, subtract, multiply, divide and percentages.
-Knowledge of cash handling, facility and safety control policies and practices.
-Ability to occasionally lift up to 50 pounds.
-Be able to stand for extended periods of time, climb stairs.
-High school diploma/equivalent.
-2 years managerial/supervisory experience is required with preference in the quick lube/auto industry.

Benefits:
-Competitive pay & flexible schedule
-Profit sharing through monthly bonus plan
-On the job training
-Company provided uniforms
-Health Benefits after 3 months