Job Order Detail

Description

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What you will do:
-Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
-Enter quotations and orders into the system with accuracy in a timely manner.
-Provide customers with accurate pricing, inventory, and specific delivery information.
-Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
-Prepare quotations and process orders on behalf of outside sales staff.
-Respond to customers requests and inquiries in a timely manner.
-Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
-Adhere to company safety policies and regulations

What you will bring:
-Previous Inside Sales related industry (Industrial) experience is preferred
-General computer skills including Microsoft Office required, knowledge of AS400 system would be an an asset.
-High level of commitment to exceptional customer service.
-Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
-Highly organized in prioritizing work and multi-tasking on a regular basis

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position