Job Order Detail

Description

Client Services Representative  PRIM Brow Bar + Skin Studio

PRIM is seeking a Lead Client Services Representative to be the face of our studio and deliver an elevated client experience from start to finish.

This role is ideal for someone who is polished, organized, service-driven, and thrives in a fast-paced environment.

Key Responsibilities:
Deliver a warm, professional, and refined client experience


Manage front desk operations, scheduling, and client communications


Handle client check-in/check-out and payment processing


Support retail sales and promotions with confidence
Maintain a pristine, organized studio environment


Support daily studio operations including laundry, inventory, and room preparation


Resolve client concerns professionally

Qualifications & Ideal Candidate:
Previous experience in client services, reception, or retail preferred but not necessary

Strong communication skills and professional demeanor

Highly organized with strong attention to detail

Comfortable with booking systems, payments, and client records

Aligned with brand standards

Available to work weekdays and some Saturdays (required)

Hours & Compensation:

Employment Type: Full Time


Hours: Approximately 30-40 hours per week


Wage: competitive wage, based on experience.


Additional Perks: Eligibility for benefits, along with other forms of compensation and staff incentives, following applicable waiting periods and role requirements

How to Apply:
Please submit your resume and cover letter to careers@primstudio.ca