Job Order Detail

Description

AlarmTek is growing our technical team again!

You:

- Are self-directed and detail-oriented who will fully execute all tasks.
- Can provide exceptional customer service.
- Can follow technical instruction manuals and guide others to a
resolution.
- Have excellent written and verbal communication and highly developed organizational skills.
- Have exceptional attention to detail.
- Have proven ability to multitask, prioritize, and positively contribute in a fast-paced, changing environment.
- Take initiative in problem solving.

We:

- Are a fast-growing company that will challenge you to grow with us.
- Provide cutting edge technology to complete your job efficiently and effectively.
- Will provide horizontal and vertical growth opportunities.
- Foster a positive work environment that you will love to come to every day.
- Empower you to achieve your goals and grow professionally.
- Provide an open-door policy for questions and answers.

Responsibilities:

- Assisting customers by answering questions and troubleshooting issues
- Answering phones and assisting with office duties
- Confirming appointments with customers
- Managing voicemail and email customer requests
- Booking service appointments
- Troubleshooting Customer issues over the phone
- Helping with CRM and technical issues for office staff
Additional tasks as required