Job Order Detail

Description

Role Overview

Serves as the central link between Sales, Production, Logistics, and Customer Service, ensuring accurate order processing, clear customer communication, and smooth coordination to deliver a high-quality sales experience.

Key Responsibilities
Maintain CRM records in HubSpot and generate sales and order reports
Enter and manage sales and parts orders in Intuitive ERP
Prepare invoices, process payments, and confirm freight charges
Track trailer builds and provide customer updates
Handle parts orders via phone and online requests
Respond to customer and dealer inquiries on availability, specs, and timelines
Coordinate shipping, freight scheduling, and documentation
Manage dealer inventory and restocking
Prepare custom quotes and support product configuration
Assist with warranty claims, recalls, and regulatory compliance

Tools & Platforms

HubSpot, Intuitive ERP, NetSuite, QuickBooks  Google Workspace  Microsoft Excel  LTL freight portals  Purolator  Loomis  Basic CAD familiarity

Traits for Success
Strong attention to detail and organization
Ability to multitask in a fast-paced environment
Clear, professional communication skills
Willingness to learn and explain technical trailer specifications

Apply with Resume to:
Michael Heschel
Chief Executive Officer
Trailtech Inc.
mike.heschel@trailtech.com