Job Order Detail

Description

Program:  Family Support Program
Hours:35 hours per week                        
Start Date: March 30, 2026

SIGN is looking for an experienced, highly motivated, resourceful and knowledgeable individual, who would be responsible for the overall management and operations, including policy and procedure implementation; supporting and managing the staff requirements; assisting the Case Management Coordinator and the Administrative Assistant; completing reports and paperwork of the position; ensuring contract compliance.

Why work for SIGN?
Work/life balance; Paid day off a month
Health and dental plan (excl LTD)

Expectations:
Work cooperatively with Ministry of Social Services and other community agencies
Excellent time management skills
A high level of integrity and work ethic and confidentiality
Good communication skills, both oral and written
Sound analytical thinking, planning, prioritization, and execution skills
Effective leadership skills, with a strong focus on mentoring and motivation of employees
High level of understanding of the case management requirements
A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Ability to remain calm and poised in urgent situations
Sound understanding of family centered and strength-based services
Sound knowledge of trauma, child maltreatment, family dynamics and stressors

Qualifications:
A Human Service Certificate, Diploma or Degree or an equivalent combination of work experience and education
A minimum of  two to three years experience in a management role and/or supervising and coaching employee development
Experience in social assistance, program implementation, case management, documentation and file maintenance
A recent (6 mths or less) Clear Criminal Record
Certifications and licensing with appropriate regulatory bodies
Valid license and access to personal vehicle

Applications close at 5 pm on Friday, February 20, 2026.