The Saskatchewan Liquor and Gaming Authority (SLGA) is seeking a self-motivated and detail-oriented individual to provide support as a Client Service Associate within the Client Services Branch.
This position is required to work on-site, reporting to the Manager, Regulatory Customer Services.
Summary
The Client Services Associate, as a member of the Client Services Team, manages all customer and general public inquiries received through a Hosted Contact Centre (HCC) system and redirects as necessary. They provide information, support and guidance to customers who apply for special occasion permits, including evaluating eligibility and approving low to moderate risk special occasion liquor permit events as well as providing online support to all Regulatory Services Division customers.
Refer to the website for further details.