Position Overview:
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!
Job Functions:
Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
Enthusiastically greet and welcome fans to the Dairy Queen brand
Strive to exceed fan expectations and deliver fan first service through timely and quality service
Develop the restaurants business plan by working with the owner and manage restaurant profit & loss to optimize sales and profit
Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
Hire, train, coach and develop the store management team and hourly crew members to build a highly skilled and productive team
Create and maintain a positive, safe, clean, and inviting environment for fans and team members
Ensure that Food Safety is the top training priority in store operations; role model and enforce safe food handling practices
Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
Calmly solve fan concerns and embrace Dairy Queens service recovery standards
Be a willing team player.