Job Order Detail

Description

Answer, in person or on the phone, enquiries from customers.
Investigate complaints regarding the establishment's goods, services and policies.
Arrange for refunds, exchange and credit for returned merchandise
Receive account payments.
Receive credit and employment applications.
Take customer orders for goods or services.
Respond to enquiries and emergencies.
Investigate complaints and update accounts.
Customer service representatives in insurance, telecommunication, utility and similar companies
Explain the type and cost of services offered
Order services
Provide information about claims or accounts
Update accounts, initiate billing and process claim payments, and receive payment for services.
Provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries.

SOME KNOWLEDGE OF AUTOBODY/MECHANIC BACKGROUND IS NECESSARY FOR POSITION.