Job Order Detail

Description

Seasonal, Full-Time
TaxTeam is currently accepting resumes for a Seasonal Full-Time Customer Service Representative to join our team during the tax season. This role is well-suited for someone who enjoys working with clients, staying organized, and contributing to a positive office experience.
As a key member of our front-office team, you'll help ensure smooth daily operations while delivering friendly, professional service to our clients.
Key Responsibilities:
* Greet and assist clients in person in a professional and welcoming manner
* Respond to client inquiries and provide information about TaxTeam's services
* Schedule appointments and coordinate with team members to meet client needs
* Maintain accurate records of client interactions and update databases
* Support daily office operations with general administrative tasks as needed

Qualifications & Requirements:
* Excellent customer service and communication skills, both verbal and written
* Strong organizational skills with attention to detail
* Proficiency in Microsoft Word, Excel, and basic database systems
* Experience with multi-line phone systems is an asset
* Ability to multi-task and remain professional in a busy environment
* Availability through April 30 is required

Compensation:
* Competitive wages, based on experience

Why Join TaxTeam?
At TaxTeam, you'll be part of a supportive, professional team dedicated to delivering exceptional service during the busy tax season. If you're reliable, personable, and enjoy contributing to a fast-paced office environment, we encourage you to apply.