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Tasks
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Provide emergency services
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge
- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Database software
- Electronic mail
- MS Access
Security and safety
- Bondable
- Basic security clearance
Transportation/travel information
- Own transportation
- Own vehicle
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting?
Employment terms options
- Shift
- Flexible hours
- Morning
- To be determined
- Day
Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
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