Develops and maintains a strong therapeutic relationship with clients that access the Warming Center to ensure effective intervention.
Utilizes the environment in assessing, teaching, and supporting residents around issues such as problem-solving and conflict resolution.
Reports to program coordinator any support accommodations or plans developed with guests
Coordinates shift exchange with the oncoming / outgoing shift to ensure proper information and communication is shared and understood.
Completes duties, reports, and logs as per shift description.
Maintains the safety and security needs of the residents through engagement, supervision and monitoring.
Ensures all documentation regarding client safety, incident reports, fire safety and other serious incidents are filled out.
More than 1 year of prior related experience in a setting working with marginalized clientele.
Experience working within the field of Mental Health and Addictions is preferred
Demonstrated experience with Microsoft Office, internet, and keyboarding.
Demonstrated understanding of the Behaviour Based Model.
Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.