Job Order Detail

Description

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Experience and Skilled Knowledge Requirements  

Experience working with marginalized clientele with a focus on mental health support.
Experience working within the field of Mental Health and Addictions is a strong asset.
Demonstrated understanding of the Behaviour Based Model, is an asset
Working knowledge of Microsoft Office, internet, and keyboarding.
Skills and Capabilities:

Ability to develop and sustain professional working relationships with clients, members of the public, other agencies and staff, keeping strict confidentiality and appropriate boundaries.
Ability to communicate effectively in oral and written form.
Ability to deal with difficult people.
Ability and willingness to respect, promote, and support the mission, vision, and values of TSA and develop an understanding of the purpose of the Salvation Army in Canada and its implication as related to position responsibilities.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Strong understanding of professional boundaries when working with a vulnerable population.
Strong listening, written, and verbal communication skills ? clear and simple to understand.
Able to proactively recognize potential risks, conflicts, and issues, respond with solutions and coaching.  
Attention to detail, problem solving, and analytical skills.
Patience and ability to deescalate situations.
Ability to coach and provide constructive feedback.
Ability to make decisions within established framework while understanding the impact decisions will have on programming as well as programs around them.