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Work setting
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Provide customer service
- Attend to guests' requests for extra supplies or other items
- Operate switchboard or telephone system
Screening questions
- Are you authorized to work in Canada?
Health benefits
- Health care plan
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