Job Order Detail

Description

The Home Inn & Suites by d3h - Lloydminster is looking for a Part-Time Front Desk Agent/Night Auditor.

Shifts can vary:

7:30am-3:30pm

3:30pm-11:30pm

11:30pm-7:30am

Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service to guests, addressing their inquiries and resolving any issues or complaints
- Handle guest requests for information, such as directions or recommendations for local attractions
- Operate the hotel phone system, transferring calls and taking messages accurately
- Assist with the night audit process, including reconciling accounts and preparing reports
- Maintain a clean and organized front desk area

Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication skills, both verbal and written
- Multilingual skills are a plus, particularly fluency in languages commonly spoken by hotel guests
- Familiarity with front desk operations and hotel procedures is preferred
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Excellent phone etiquette and interpersonal skills

Please note that this position may require working evening or overnight shifts.

We offer competitive pay and benefits packages for our employees.

If you are a friendly and customer-oriented individual with a passion for hospitality, we would love to hear from you. Apply now to join our team as a Front Desk Clerk/Night Auditor.