Job Order Detail

Description

The Ministry of Immigration and Career Training is seeking a client-focused, motivated individual to support the delivery of career, employment, and employer services across the province. This position provides direct service to job seekers and employers through the SaskJobs Career Services Centre in Regina. This role supports individuals in accessing education, training and employment opportunities, and assists employers with recruitment, retention and workforce solutions.

Reporting to the Client Service and Talent Sourcing Team Lead, your responsibilities will include providing the following services by telephone, email, virtually and in person:
- Managing calls and emails through the provincial call center phone line;
- Responding to employer and job seeker inquiries and providing support related to SaskJobs.ca/National Job Bank services;
- Assessing employer job advertisements for publication, ensuring alignment with policy and guidelines;
- Interpreting and assessing employer sourcing, recruitment and retention issues in order to provide value-added advice and support related to available tools and programming;
- Providing operational support to the delivery of Employer Services programs designed to offer workforce solutions to Saskatchewan employers;
- Interviewing clients to determine needs and referring them to appropriate resources;
- Verifying and entering client/employer registrations and maintaining accurate data;
- Providing information on training and income support programs and assisting clients with multimedia self-help tools; and
- Planning, developing, facilitating and delivering workshops and presentations on job search skills, rsum development and interview techniques.

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