Job description:
We are seeking a professional and customer-focused Hotel General Manager to oversee hotel operations at The Home Inn & Suites by d3h - Regina East. In this position, you will direct the day-to-day operations and activities at the hotel. Your duties will include leading and managing staff, holding team members accountable, monitoring budgets, and evaluating hotel performance.
To excel in this role, you must be approachable and detail-oriented, with proven hospitality or management experience in Canada. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.
Why Join Our Team:
A diverse and inclusive workplace environment
Opportunities for career growth & professional development
Significant discounts at Our Family of Hotels
Medical, Prescription, Dental and Vision Management Benefit options
Employee appreciation events and celebrations
What You'll Do:
Provides exceptional customer service to all hotel guests, working together as a team to provide customers with a stay experience which makes them feel like they are at home.
Maintains and improves property standards and service to ensure guest satisfaction.
Actively participate and engage staff in the d3h Sales & Marketing program. This includes soliciting new business, fostering repeat business, and working with the sales team to establish the hotel in the market.
Contribute to the development of new policies and procedures, sharing your experiences and insight in a positive way.
Ensures the adherence to all d3h policies, programs, and procedures.
Inspects property & monitors preventative maintenance on a regular basis to ensure the safety, comfort, and cleanliness of the hotel and Guest experience.