Job Order Detail

Description

Brandt Corporate Services Ltd. is seeking a Application Support - Salesforce Manager to join our growing team in Regina, SK. This position is responsible for the strategic and operational ownership of Brandt's Salesforce ecosystem. The Salesforce Platform Manager leads all technical aspects of the Salesforce platform, including integration architecture, vendor coordination, and team leadership. During the Digital Transformation program, this role leads the IT workstream and serves as the primary technical liaison with Salesforce and third-party implementation partners. Post-implementation, this role owns the platform roadmap, manages the Salesforce support team, and drives continuous improvement across Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Data Cloud, and Commerce Cloud.

Duties and Responsibilities:
*Program Delivery
-Lead the IT workstream for the Digital Transformation program, coordinating integration development across all enterprise systems
-Serve as primary technical liaison with Salesforce delivery team, Northteq (Aurora LOS) and other vendors as required

Ongoing Operations:
-Own Salesforce platform roadmap and enhancement backlog prioritization
-Manage and mentor Salesforce support team (Administrators, Developers, Analysts)

Required Skills:
-Strong leadership skills and ability to mentor and coach team members to meet goals and objectives
-Able to effectively communicate in both technical and business-friendly language when appropriate

Required Experience:
-7+ years of experience in enterprise software delivery or IT leadership
-5+ years of hands-on Salesforce experience (configuration and/or development)
-3+ years of experience leading technical teams or projects