Job Summary:
The Information Quality and Retention Specialist serves as the department expert in information handling processes. They will take a lead role with regard to quality assurance including working with others to design, document and continuously look at ways to improve processes and systems by maintaining process standard work documentation and supporting continuous improvement initiatives. This position also oversees the organization and execution of records retention and destruction activities, ensuring compliance with internal policies and legislative requirements. This position provides support to the supervisor and collaborates closely with IT and other departments to enhance systems and workflows.
Qualifications:
Two (2) years successfully completed post-secondary in business administration or related discipline.
Over (1) year successful experience in demonstrating the following skill sets:
Processing incoming documents.
Making decisions through the use of legislation, policies and/or procedures.
Demonstrated ability to render decisions with minimum supervision.
Analyzing data for the purpose of reporting and problem solving.
Records retention experience.
Experience with software applications such as Microsoft Office (Word, Excel and Outlook).
Knowledge of software imaging programs.
Ability to guide, support and coach others.