Duties and Responsibilities:
Plan, direct, oversee, and evaluate the day-to-day operations of establishments engaged in retail store and restaurant sales
Utilize research and trends to determine consumer demand, potential sales volumes, and effect of competitors' operations on sales
Determine merchandise to be sold, and implement price and credit policies
Source, build relationships, and negotiate with vendors when necessary to procure merchandise for resale
Proactively submit merchandise orders through vendors to meet consumer demands
Develop and implement marketing strategies to enhance profitability
Evaluate and improve customer service and respond to customer requests and issues
Plan budgets, authorize expenditures, and monitor revenues for financial performance
Create monthly transaction reports for and work one-on-one with the accountant to ensure financial records are kept and accurately recorded
Process bank deposits, invoices, cheques and payroll for 16+ staff
Address staffing requirements, including the hiring, scheduling, development, and retention of staff
Assign duties, manage, and supervise staff
Motivating and engaging staff to meet excellent customer service standards
Maintain a secure filing system, etc.
Skills and Qualifications:
Completion of secondary school is required
A university or college diploma in business administration, or another related field would be beneficial
Two (2) to five (5) years of hands-on experience in a retail or restaurant sales environment, with increasing levels of management responsibility preferred
This role involves significant financial responsibility and requires a high level of integrity and ethical conduct
Strong verbal communication skills
Willingness to work a variety of shifts, if necessary, during staff shortfalls
A valid Saskatchewan class five (5) drivers license
Completion of a Criminal Record Check and Vulnerable Sector Check
Reports to: 4 Claw Retail Ltd. Board of Directors