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Work site environment
- Non-smoking
- Air conditioned
Work setting
- Rural area
- Hotel, motel, resort
- Tourism
- Swimming pool/centre
- Sales
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct training sessions
- Perform front desk duties
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Conduct online marketing, E-commerce and Website promotions
- Help with scheduling and workflow
Supervision
- More than 20 people
Computer and technology knowledge
- MS Word
- Central reservation system (CRS)
- MS Office
- Google Drive
- Social Media
Technical terminology
- Human resources
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
Employment terms options
- Early morning
- Evening
- Shift
- Morning
Employment terms options
- Night
- On call
- Day
- Weekend
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- Travel insurance
- Wellness program
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
Support for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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