Job Order Detail

Description

Reporting to the Utilities Manager, the Meter Reader & Repair position is responsible for meter installation, accurately reading utility meters, performing repairs and maintenance, troubleshooting water service issues, ensuring reliable meter operation and underground locates of City infrastructure. This role involves regular fieldwork in all weather conditions, interaction with the public, and adherence to safety and regulatory standards.

Operations

    Install, repair, replace, and maintain water meters and endpoint devices in accordance with City standards and safety requirements.
    Monitor the Beacon metering software to identify, investigate, and resolve service or data transmission issues.
    Respond to and complete service connection requests as issued by Utilities Finance in a timely and accurate manner.
    Install and disconnect temporary water services as required for construction, maintenance, or special projects.
    Conduct flow rate testing to verify meter accuracy, system performance, and compliance with operational standards.
    Locate and mark City underground water infrastructure to support maintenance activities and external requests.
    Provide courteous and professional customer service when interacting with residents, addressing questions and concerns related to water services and metering.
    Participate in the departmental on call rotation to respond to after hours service needs and emergencies.
    Perform other related duties as assigned to support utility operations.

EDUCATION
    Grade 12 or equivalent
    Valid Class 5 drivers license with the ability to operate City vehicles safely.

EXPERIENCE
    Demonstrated knowledge of ultrasonic water meters and endpoint installation, maintenance, and repair.
    Proficiency in the use of Beacon metering software for monitoring and troubleshooting service issues.
    Strong problem solving and troubleshooting skills, with the ability to work independently.
    Plumbing experience is an asset